Y8 Games' Privacy Policy — Your Data Is Protected

1 Introduction

Y8 Games (y8games.ws) is an internationally licensed online gaming platform. We deliver a safe and enjoyable gaming experience to players in Bangladesh and around the world. This Privacy Policy ("Policy") explains how Y8 Games collects your personal information, why we collect it, and how we keep it secure.

We believe every member should have full control over their own data. This privacy policy is written in plain language so you can easily understand it. Nothing is hidden behind complex legal jargon — everything we do is stated openly.

Y8 Games' Privacy Policy applies to: our website, mobile app, email communications, live chat support, and any other channel through which we interact with you.

2 What Information We Collect

Y8 Games collects only the information that is strictly necessary. We do not ask for anything beyond what is needed. Details are outlined below:

Information You Provide Directly

When you register or use services on Y8 Games, the following information is collected:

• Full name, date of birth & gender
• Email Address & Mobile Number
• Current Address & Country
• Payment method details (Mobile Pay/Nagad number, bank account)
• Identity documents (for KYC verification — NID, passport, or driving license)

Automatically Collected Information

Some technical information is collected automatically while you use the platform:

• IP Address & Device Type
• Browser & Operating System Information
• Log of pages visited and time spent on each
• Gaming history and transaction records
• Login time and location data

3 How Your Information Is Used

Y8 Games uses your information only for specific, legitimate purposes. We never use your data for any other purpose without your consent.

• Account management: For registration, login, and profile updates.
• Financial transactions: For processing deposits, withdrawals, and bonuses.
• Security verification: To prevent fraud and irregularities.
• Customer Support: To resolve your questions and support requests.
• Service improvement: Analytics to improve and enhance the platform experience.
• Promotional communications: Sending offers and updates — you can opt out at any time.
• Legal Compliance: To meet regulatory requirements.
• Responsible Gaming: To analyze gaming behavior and send alerts when necessary.

4 Who Your Information Is Shared With

Y8 Games respects your privacy. We share information only in very limited and specific circumstances:

Payment processors

Only the information necessary to process transactions is shared with payment providers such as Mobile Pay, Nagad, Rocket, and banks. These providers operate under their own privacy policies.

KYC Verification Service

Identity documents may be shared with trusted third-party KYC providers for identity verification purposes. This information is used strictly for verification and nothing else.

Legal requirements

We are legally required to disclose information in response to court orders, government directives, or regulatory requests. In such cases, only the minimum necessary information is shared.

5 Cookie Policy

Y8 Games uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.

Types of Cookies We Use

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: To collect site usage data and improve the user experience.
• Security cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

6 How Long Your Data Is Retained

Y8 Games does not retain your information longer than necessary. Data retention periods are outlined below:

• Account information: For the duration of account activity and 5 years after closure.
• Financial Transaction Records: Up to 7 years as required by law.
• KYC Documents: Up to 5 years after verification.
• Gaming logs: Up to 3 years.
• Support Contact: Up to 2 years after last contact.

Once the retention period expires, data is securely deleted or anonymized. Certain data may be retained longer if required by legal obligations.

7 Your Rights

As a Y8 Games member, you have the following rights over your personal information:

8 Security Measures

Y8 Games applies the highest industry-standard technical and organizational measures to protect your information:

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Firewall protection: Advanced firewall to block unauthorized access.
• Two-factor authentication (2FA): An extra layer of security for your account.
• 24/7 Monitoring: Round-the-clock system monitoring with detection of any unusual activity.
• Regular security audits: Regular security audits conducted by third-party experts.
• Data backup: Regular encrypted backups to ensure your data is never at risk of being lost.
• Staff Training: Only authorized staff can access your data, and all staff are trained in data privacy.

9 Minor Protection

Y8 Games strictly prohibits anyone under 18 from using the platform. We have dedicated policies in place to protect the data of minors:

• Age is verified at the time of registration.
• KYC verification is mandatory if a user is suspected to be a minor.
• If a user is confirmed to be a minor, their account is closed immediately.
• No data belonging to a minor is retained in our systems.

If a parent or guardian believes their child is using Y8 Games, please contact support@y8games.ws. We will take prompt action.

10 Third-Party Links & Services

The Y8 Games platform uses certain third-party services (such as payment gateways). These services have their own privacy policies and operate outside of Y8 Games's control.

• We recommend reading the privacy policy of any third-party service before using it.
• Y8 Games is not responsible for the data practices of third parties.
• We only work with trusted and vetted service providers.

11 Privacy Policy Updates

Y8 Games may update this Privacy Policy when necessary. When changes are made, we commit to the following:

• A notice will be sent to your registered email before any significant changes take effect.
• The "Last Updated" date will be clearly displayed at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

12 Contact

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: support@y8games.ws
• Live Chat: Click the chat button at the bottom-right corner of the website.
• Support hours: 7 days a week, 24 hours a day.
• Language: Support is available in both Bangla and English.
• Response Time: Usually within 48 hours.

Your privacy matters deeply to us. Y8 Games is always on your side — committed to a safe, transparent, and trustworthy gaming experience.